Where do you ship from?
- We ship from our partnered warehouses and factories located all over the world. So, please expect your items to be shopped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
How long will it take for my items to arrive?
- The average delivery time of our products is estimated to be between:
- 10-20 days to USA, Canada, UK, Australia
- 10-25 days to Europe, New Zealand
- 2-4 weeks to rest of the world
- Shipping times vary from product-to-product, based on demand and shipping location.
How long will it take to receive a tracking number?
- It will take usually between 2-5 business days.
What is the cost of shipping?
- Shipping costs $3.99. All orders over $50 are shipped FREE of charge. We ship to USA, Canada, UK, Australia, and the rest of the world.
Is my package being shipped?
- Yes, all packages are shipped with tracking number.
What happens if I don't pick up the parcel at the delivery point?
- You have 14 days to pick up the package at your pickup point. An uncollected package returns to our warehouse. Of course, you will get the money back for the goods you bought, you only pay the return shipping.
Where's my package?
- There may be several reasons why you have not received your package. If you entered an incorrect email address, you may not have been notified of where your package is located. So check if you see any mailer from us in your mailbox. If you have not received an email from us (check spam filter) please contact us and we will see what has happened. Your package may also be on the way, read more info here.