Refund policy

لدينا سياسة إرجاع لمدة 7 أيام ، مما يعني أن لديك 7 أيام بعد تلقي العنصر الخاص بك لطلب الإرجاع.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

لبدء ارجاع ، يمكنك الاتصال بنا على إذا تم قبول ارجاعك ، فسنرسل إليك ملصق إعادة الشحن ، بالإضافة إلى تعليمات حول كيفية ومكان إرسال الطرد الخاص بك. لن يتم قبول العناصر التي تم إرسالها إلينا دون طلب الإرجاع أولاً.

يمكنك دائمًا الاتصال بنا للحصول على أي سؤال عودة على

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

المبالغ المستردة
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.